Privacy Policy

This privacy policy discloses the privacy practices for Casabianca.in. This privacy policy applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you, how it is used, and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Casabianca is the sole owner of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as shipping an order.

Unless you ask us not to, we may contact you via email in the future to inform you about specials, new products or services, or changes to this privacy policy.

Registration

• In order to use the Casabianca.in website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address).
• This information is used to contact you about the products/services on our site in which you have expressed interest.
• At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Who We May Share Your Data With

• Site optimization service providers
• Site security service providers
• Marketing service providers

Categories Of Data We May Collect

• Your full name
• Your phone number
• Your e-mail address
• Your physical address
• Your payment information

How We May Use The Data Collected:

• To facilitate your purchase and provide to services you request
• To facilitate your warranty or other services such as cleanings, repairs, or resizes of your products
• To confirm and track your order
• To facilitate returns
• To facilitate our Diamond Upgrade Program
• To detect and prevent fraud and other abuse

Who We May Share Your Data With:

• Payment service providers
• Shipping providers
• Fraud and security service providers

Who We May Share Your Data With:

You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on, and significant portions of, our Site. Also, because information we obtain may be combined, we may still be able to identify your web browser, computer or mobile device when you access our Services even if you disable cookies.

Security:

• We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
• Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
• You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
• While we use encryption to protect sensitive information transmitted online, we also protect your information offline.
• Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
• The computers/servers in which we store personally identifiable information are kept in a secure environment.

Returns & Exchanges:

Our commitment to you does not end at delivery. We offer the following services to make your return experience as pleasant as possible:

If for any reason you are not satisfied, we will gladly accept items for refund or exchange within 30 days of purchase. All refunds will be issued to the original form of payment. All returns must be unworn and in saleable condition. Returned merchandise should include all packaging. Please note used merchandise will not be accepted for refund or exchange unless defective.

• Shipping charges as per products weight and volume
• Free shipping on some products.
• Our free return label provides insurance coverage for your item.

Shipping Policy:

Shipping & Handling Charges is the charge for ecommerce order processing, packaging, transportation, and handling. Shipments and deliveries occur only on business days. Items ordered together may not always ship together. If your order requires more than one shipment, you will only be charged one shipping fee. Delivery times are not guaranteed. We are unable ship to post office boxes. Delivery & Processing is subject to change and will be determined at time of order and subject to the following:

Your order should arrive with in 7 business day after shipping if ordered by 3:00pm (IST). Please note that orders placed after 3:00PM (ISTT) Friday, Saturday, or Sunday will be processed Monday and should arrive the next business day after shipping. Saturday, Sunday and holiday delivery is not available. A signature will be required for all shipments.

Your order should arrive 3 to 5 business days after shipping if ordered by 3:00PM (IST). Please note that international orders placed after 3:00PM (IST) Friday, Saturday, or Sunday will be processed Monday and should arrive 3 to 5 business days after shipping. A signature will be required for all shipments. Saturday, Sunday and holiday delivery is not available

Complimentary shipping is only available for orders placed on the Website for domestic delivery

Updates:

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email info@casabianca.in.

How To Contact Us:

If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please contact us by any of the following means:

By Post Ground Floor, Building B, Gala No.1&2,
Chamunda Complex, Old Agra Road, Kasheli,
Bhiwandi 421302

By Email:info@casabianca.in